Customer Care Director - Port Lincoln Leisure Centre

THE ROLE

An exciting internal opportunity has opened up - Port Lincoln Leisure Centre is seeking a Customer Care Director to supervise and manage our frontline services!

The Customer Care Director is responsible for all aspects of frontline services at the Port Lincoln Leisure Centre including the café and merchandise at the Centre. The Customer Care Director is a key part of the leadership team within the centre. The position requires the supervision, management and development of Customer Service administration and management of the Frontline area including Membership and Program promotion, Café and Merchandise.

The position offered is full-time or part-time negotiable.

ABOUT THE Y

YMCA South Australia is a not-for-profit community organisation that has served the South Australian community for more than 170 years. With approximately 1000 employees (and growing), we deliver programs and services across the state in settings including community recreation centres, swimming pools, health and fitness facilities, community centres, camps, early education and schools and youth services.

Our aim is to develop the whole person, helping all South Australians connect with a better life. Not only their physical fitness and capabilities, but also their sense of identity, purpose, hope and dignity; psychological health; resilience; social connectedness; lifelong learning; and their own contribution back into the community. All the elements that together constitute a full, healthy, productive and satisfying life.

SKILLS & EXPERIENCE

Successful candidates will also have, or be willing to obtain:

• (HLTAID011) Provide First Aid or equivalent Certificate
• (HLTAID009) Provide CPR or equivalent Certificate

To view the position descriptions for this role, please visit our website at https://www.sa.ymca.org.au/get....

THE BENEFITS

• The opportunity to join a leading provider of recreation, community, and children’s services.
• Free access to YMCA South Australia’s recreation facilities.
• A culture of empowerment and growth with ongoing opportunities for career development.
• A supportive team of passionate and professional individuals.

LIKE TO KNOW MORE?

For a confidential discussion about this opportunity, please contact Anna Ryan on 0457 604 155 or anna.ryan@ymcasa.org.au.

HOW TO APPLY

Does this sound like you? Please submit your resume and cover letter via APPLY NOW!

You must address the key selection criteria in your application.

Applications close on 31st March 2025.

Please note, only shortlisted applicants will be notified.

COMMITMENT TO SAFEGUARDING CHILDREN

At the Y, we are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. As such, we ensure that all of our candidates are appropriately screened to make sure that the right people are in the right roles. This includes:

• National Police Check (issued in the last 6 months)
• DHS Working With Children Check
• International Criminal History Record Check (if worked overseas in the last 5 years)

To learn more about our screening processes, click here to view our Safeguarding Children and Young People Policy:

https://www.sa.ymca.org.au/who...

YMCA South Australia is an equal opportunity employer and is committed to safeguarding children and young people and other vulnerable people.